AI And Governance

Everyone is talking about whether AI can find the right information. I think we’re asking the wrong question.

As organizations rush to deploy AI, we’ve spent a lot of time discussing models, infrastructure, security, and governance. But there is another issue that has been central to records and information governance for decades: Can AI determine whether the information it found is actually the organization’s authoritative record? In this article, I explore why authority is established through governance, not discovered by algorithms, and why that distinction may be one of the most overlooked aspects of AI readiness. I’d love to hear your thoughts and experiences in the comments.